Residential Block Management in London

A managing agent looks after the day-to-day running of a residential building: arranging maintenance and repairs, managing contractors, preparing service charge budgets and accounts, meeting compliance requirements such as fire safety, lift and electrical testing, and communicating with leaseholders and directors.

Depending on the building, the agent arranges and records a fire risk assessment of the shared areas, fire door and emergency lighting checks, lift inspections, electrical and gas safety checks on communal equipment, a water hygiene (legionella) risk assessment and, in older buildings, an asbestos register. Certificates are kept in one place so directors can see what is due.

A residents’ management company (RMC) is usually set up under the leases to manage the building. A right-to-manage (RTM) company is formed by leaseholders to take over management responsibilities from the freeholder. We work with both, as well as with freeholders and private owners.

Look at who will actually manage your building and how reachable they are, how compliance dates are tracked, how service charge budgets and accounts are presented, whether the firm belongs to a redress scheme such as The Property Ombudsman, and how it handles major works and contractors. Ask for references from directors of comparable buildings.

Fees are tailored to each building, taking account of its facilities, mechanical systems and onsite staffing requirements. Request a proposal and we will provide a clear, itemised quote. Block management companies in London usually price by the number of units and the size and complexity of the building.

The route depends on your lease and on how the building is managed. We explain the options, work with you on timing and manage the handover so services continue smoothly.

Start with your service charge demand or lease, which should show the landlord's name and an address, and often the managing agent. Notices in the entrance hall may name them. If you are still unsure, ask neighbours or the residents' association, or check the freeholder named on the Land Registry title for the building.

Yes. Leaseholders can take over management through the right to manage, or by owning the freehold through a residents' company. The company's directors then carry out the landlord's duties: budgets, accounts, insurance, safety checks and consulting on major works. Many companies appoint a managing agent to do the day-to-day work.

Yes. We provide round-the-clock support, with our director closely involved in emergencies.